E-squared

COURSES

Manage to Add Value in the Workplace

Course Code

252043

Review
5/5

$120

Managing diversity, multiculturalism, affirmative action, and equal employment opportunity are words in common currency in most democratic countries of the world. Looking at the barriers to making diversity an imperative within the organisation.

An organisation?s success and competitiveness depend upon its ability to embrace diversity and realise the benefits. Taking full advantage of the benefits of diversity in the workplace is not without its challenges but can be overcome by recommended steps and workplace solutions. Appreciating similarities and differences equally and at all levels of the organisation will assist with dealing with disagreements and conflicts arising.

What you will learn in this course!

  • Demonstrating knowledge and understanding of diversity in the workplace.
  • Demonstrating understanding of the reality of diversity and its value in a unit.
  • Managing team members considering similarities and differences.
  • Dealing with disagreements and conflicts arising from diversity in a unit.

Who this course is for?

This is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

INTRODUCTION

  • Outcomes
    • Demonstrate knowledge and understanding of diversity in the workplace.
    • Demonstrate understanding of the reality of diversity and its value in a unit.
    • Manage team members considering similarities and differences.
    • Deal with disagreements and conflicts arising from diversity in a unit.

 

DEMONSTRATE KNOWLEDGE AND UNDERSTANDING OF DIVERSITY IN THE WORKPLACE

  • Outcome
    • Demonstrate knowledge and understanding of diversity in the workplace.
  • Introduction
  • What is diversity?
  • What are the barriers to making diversity an imperative?

 

DEMONSTRATE UNDERSTANDING OF THE REALITY OF DIVERSITY AND ITS VALUE IN A UNIT

  • Outcome
    • Demonstrate understanding of the reality of diversity and its value in a unit.
  • Managing Diversity – what is in it for business?
  • What are the benefits of managing diversity effectively?
  • The Benefits of Diversity

 

MANAGE TEAM MEMBERS TAKING INTO ACCOUNT SIMILARITIES AND DIFFERENCES

  • Outcome
    • Manage team members considering similarities and differences.
  • Challenges of Diversity in the Workplace
  • Recommended steps that have been proven successful in world-class organisations.
  • Recommended diversity in the workplace solutions.
  • Internal and External Obstacles

 

DEAL WITH DISAGREEMENTS AND CONFLICTS ARISING FROM DIVERSITY IN A UNIT

  • Outcome
    • Deal with disagreements and conflicts arising from diversity in a unit.
  • Introduction
  • Why do we need to manage diversity in our organisation?

 

Multiple Choice Assessment

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$120