COURSES
Conduct Structured Meetings
Course Code
242816
Meetings are an integral part of life today. Without meetings, how would departments communicate with each other? We share problems and resolve conflict.
Not everyone attends meetings regularly but consider the following: a typical supervisor spends more than 25% of their time in meetings, while middle to upper-level management will often spend more than 40% of their time in meetings.
Whether meetings are used as a management tool, an instrument of government or a forum of friends, they provide the means to make informed decisions.
What you will learn in this course!
- Preparing for a meeting.
- Conducting a meeting.
- Dealing with differing views in a meeting.
- Distributing records of a meeting.
Who this course is for?
This course introduces the junior manager to the preparation and procedures required in conducting a structured meeting to ensure that objectives are achieved.
INTRODUCTION
- Outcomes
- Prepare for a meeting.
- Conduct a meeting.
- Demonstrate techniques to deal with differing views during a meeting.
- Distribute records for a meeting.
PREPARE FOR A MEETING
- Outcome
- Prepare for a meeting.
- Physical Arrangements for a Meeting
- Paperwork related to a meeting.
- The Minutes of The Meeting.
- Various meeting terms.
CONDUCT A MEETING
- Outcome
- Conduct a meeting.
- Types of Meetings.
- Characteristics of a Meeting.
- Glossary of Terms.
- How to Chair a Meeting.
- Preparing for a Meeting.
- Attending Other People’s Meetings.
DEAL WITH DIFFERING VIEWS
- Outcome
- Demonstrate techniques to deal with differing views during a meeting.
- The Chairman.
- Handling Difficult / Problem People.
- Techniques to create progress in a meeting.
- Making Decisions During Meetings.
- Deal with Conflict.
DISTRIBUTE RECORDS
- Outcome
- Distribute records for a meeting.
- Check Minutes for Accuracy.
- Action List.
- Review the meeting.
Multiple Choice Assessment
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