COURSES
Problem Solving in a Group Scenario
Course Code
14920
A team is any group of people organised to work together interdependently and cooperatively to meet the needs of their customers by accomplishing a purpose and goals. Before you begin to assemble a team to address the problem, you need to plan your approach. This means thinking about who will be on the team, what your time frame is, and what resources you will need to address the problem at hand. Using a group to solve a problem also has advantages and disadvantages.
Many teams do not have clear objectives. Often, it is assumed that team members know the purpose of the team and what the team is trying to achieve. Having a clear sense of direction is one of the most crucial factors to create an effective team. Qualities of effective team players is important and building a collaborative team as well as knowing how people function in groups and looking at the roles that contribute to the atmosphere are all factors of a team function.
What you will learn in this course!
- Contribute to team problem solving?
- Contribute to group and/ or team function
Who this course is for?
This course is for those working in or entering the workplace in Business and Organisational Communication.
INTRODUCTION
- Outcomes
- Contribute to team problem solving.
- Contribute to group and/or team functions.
SESSION 1: CONTRIBUTE TO TEAM PROBLEM SOLVING
- Outcome
- Contribute to team problem solving.
- What Is a Team?
- Team Building: Major Issues Facing Teams
- Contribute to team problem solving.
- Advantages and disadvantages of using a group to solve a problem.
- Nominal Group Technique (NGT)Page
SESSION 2: CONTRIBUTE TO GROUP AND/OR TEAM FUNCTIONS
- Outcome
- Contribute to group and/or team functions.
- The benefits of effective team working.
- Ten Qualities of an Effective Team Player
- Building a Collaborative Team Environment
- How People Function in Groups
- Roles That Contribute to the Atmosphere
Multiple Choice Assessment
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