COURSES
Develop Administrative Procedures in the Workplace
Course Code
110003
Systems are a set of things working together as a mechanism or network. Systems are made up with different elements. Many of these elements are required by the organisation to standardise and simplify the business processes.
Present the administrative systems and procedures identified to management and staff for approval.
Develop systems to keep administrative information and records confidential and maintain secrecy of such information as required legally and by the company policies and procedures.
What you will learn in this course!
- Understand the various administrative systems required by an organization.
- Be able to develop and update administrative systems in a specific business environment.
- Be able to develop systems to keep administrative information at the required level of confidentiality.
- Be able to develop policies and procedures on administrative systems and write them into a manual.
Who this course is for?
This course is for all persons involved in Administration in commercial or non-commercial organisations and who have the responsibility of developing administrative procedures to make the administrative component of the organisation more effective and efficient and so aid the organisation to attain its mission, vision, and objectives.
INTRODUCTION
- Outcomes
- Demonstrate an understanding of the administrative systems required.
- Develop and update administrative systems in a specific business environment.
- Develop systems to keep administrative information at the required level of confidentiality.
- Develop policies and procedures on administrative systems and write them into a manual.
SECTION 1: ADMINISTRATION SYSTEMS
- Outcome
- Demonstrate an understanding of the administrative systems required.
- Systems
SECTION 2: DEVELOP ADMINISTRATION SYSTEMS
- Outcome
- Develop and update administrative systems in a specific business environment.
- Define New System Requirements
- Filing System
- Correspondence System
SECTION 3: CONFIDENTIALITY
- Outcome
- Develop systems to keep administrative information at the required level of confidentiality.
- Confidential Matters
SECTION 4: POLICIES AND PROCEDURES
- Outcome
- Develop policies and procedures on administrative systems and write them into a manual.
- Develop The New System
Multiple Choice Assessment
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