Diploma: Information Technology: Technical Support
Qualification – Diploma: Information Technology: Technical Support
Learning Programme ID 61692
Field 10 – Physical, Mathematical, Computer and Life Sciences
Course Information
The course will provide the students with a solid grounding in the academic theory underpinning the main concepts of the field of Information Technology, the curriculum includes a significant experiential component, culminating in an industry project which forms part of the final year curriculum. Also included in the curriculum are a range of more generalised modules, such as Business English and Introduction to Business Management, which are regarded as essential to competent functioning in today’s business environment.
Coupled with the curriculum model described above, the classes are small and thus the resulting staff: student ratio makes it possible for students to receive individual and specialised attention.
| Course | Full-time Diploma: Information Technology: Technical Support |
|---|---|
| Programme Type | CHE |
| Award Type | Accredited Programme |
| Award Issued By | Ed-U City Campus |
| Accredited By | CHE |
| Course Duration | Theory 2 Years Practical 300 Hours |
| Entrance Criteria | NQF Level 4 |
What does the Diploma: Information Technology: Technical Support course entail?
You will complete the following modules to obtain this qualification:
Year 1
Year 2
Year 1
Modules
- Module 1: Business English
- Module 2: Business Management 1
- Module 3: Computer Literacy
- Module 4: Communication
- Module 5: Entrepreneurship 1
- Module 6: Financial Management
- Module 7: Human Orientation
- Module 8: Web Design
- Module 9: Computer Technology
- Module 10: Information Systems
- Module 11: Network Support N+
- Module 12: PC Support A+
Year 2
Modules
- Module 1: Business Management 11
- Module 2: Entrepreneurship 11
- Module 3: Web Design 11
- Module 4: Business Networking
- Module 5: Database Analysis and Design
- Module 6: INET +
- Module 7: Project Management
- Module 8: Server Technology
- Module 9: Internet Administration
- Module 10: Internet and Intranet Security
How is the Diploma: Information Technology: Technical Support assessed?
You will be required to undertake and complete the following per module: (Assignment, Tasks, Research Project, and Assessments) as well as a Portfolio of Evidence. Exams will be conducted at the end of each semester.
Theory
- Tasks
- Assignments
- Research Project
- Assessments
- Portfolio Of Evidence (POE)
Workplace
- Site Diary
- Logbook
- Portfolio Of Evidence (POE)
Duration of the Diploma: Information Technology: Technical Support course
The Diploma: Public Relations course is delivered in the following manner:
- Attend full-time classes at our campus in Port Elizabeth over a period of 2 years
- You will have access to a computer lab for research purposes.
- A National Senior Certificate or equivalent.
- Equivalent’ refers to foreign qualifications (these are qualifications that you obtained in a foreign country, and which are evaluated by SAQA to be equivalent to the university entrance qualification of South Africa).
- A good command of English.
