COURSES
Learner Assistance & Support
Course Code
117865
Guidance and support in a learner-centred environment covers the wide range of conversations and interventions that staff providing guidance and support will have with learners. Ranging from giving basic information about the entry qualifications for a particular course, using individual learning plans with individuals, to impartial in-depth guidance with individuals, who have no idea about what their next steps might be.
Record keeping of needs and progress according to the organisational quality assurance requirements regarding confidentiality will be covered in the course. Continuous review and evaluation of guidance and advice processes will help the organisation to monitor the practice and to improve it where needed.
What you will learn in this course!
- Source and maintain information to assist and support learners.
- Aid and support to learners.
- Maintain records of assistance and support provided.
- Review support services.
Who this course is for?
This will be useful to those who provide a basic level of support and assistance to learners about their learning and assessment needs.
INTRODUCTION
- Outcomes
- Source and maintain information to assist and support learners.
- Aid and support to learners.
- Maintain records of assistance and support provided.
- Review support services.
SECTION 1: SOURCE INFORMATION
- Outcome
- Source and maintain information to assist and support learners.
- Introduction
- Review Learner Needs
- Source Information
- Maintain Information
SECTION 2: PROVIDE ASSISTANCE
- Outcome
- Aid and support to learners.
- Determine The Learning Needs of Learners
- Aid and Support
- Support Provided During the Programme
- Support Provided After the Programme
SECTION 3: MAINTAIN RECORDS
- Outcome
- Maintain records of assistance and support provided.
- Records Capture the Learner’s Needs
- Ensure that records meet organisational quality assurance Requirements.
- Progress Files
- Confidentiality
SECTION 4: REVIEW
Outcome
Review support services.
The review reveals strengths and weaknesses of the support resources and guidance provided.
Multiple Choice Assessment
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$100
- Language: English
- Duration: 50 hours
- Skill Level: Intermediate
- Lessons: 5
- Quizes: 1
- Certificate of Completion
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